Not all appliances are created equal—and unfortunately, a shiny exterior doesn’t always mean reliable performance behind the scenes. Whether you’re replacing a broken dishwasher or splurging on a high-end fridge, it’s smart to know which brands may not live up to the hype. In 2025, experts are paying closer attention to repair rates, customer satisfaction, and real-world durability—and a few names keep raising red flags. Before you invest in your next big-ticket appliance, here are the brands industry pros say you might want to steer clear of.
1. Frigidaire
Frigidaire is a well-known brand that offers a wide range of affordable appliances, but it has gained a reputation for inconsistent quality. While many of their products are budget-friendly, they often suffer from durability issues and require frequent repairs. Problems with Frigidaire’s refrigerators and dishwashers, such as compressor failures and poor drying performance, are frequently reported.
According to Consumer Reports, Frigidaire’s appliances often rank low in long-term reliability surveys. Customers have also raised concerns about the brand’s customer service and difficulty in obtaining parts for repairs. If you’re looking for appliances that will last without frequent repair bills, experts recommend opting for a more reliable brand like Bosch or Whirlpool.
2. Kenmore
Kenmore, a brand once synonymous with high-quality appliances, has seen a significant decline in both performance and customer satisfaction in recent years. Their washing machines and refrigerators, in particular, have received negative feedback for frequent breakdowns and high repair costs. While Kenmore appliances are widely available, they are often produced by other manufacturers like Whirlpool, making their quality inconsistent.
As noted by The Home Depot, many Kenmore appliances, especially older models, suffer from mechanical failures and require costly repairs. The brand also struggles with customer service and warranty claims, which can add to the frustration. Experts recommend avoiding Kenmore in favor of more reliable and durable alternatives like LG or Samsung.
3. Haier
Haier is a global appliance brand that offers a range of affordable products, including refrigerators, air conditioners, and washing machines. While these products are budget-friendly, Haier has gained a reputation for poor build quality and lackluster performance. Common complaints about Haier appliances include frequent breakdowns, poor energy efficiency, and limited customer service.
As highlighted by The Spruce, Haier appliances often rank low in consumer satisfaction surveys, particularly for their refrigerator and air conditioning units. Their products also tend to have a shorter lifespan compared to more reputable brands. Experts recommend opting for brands like Whirlpool or GE Appliances, which offer better reliability and support.
4. Maytag
Maytag has long been known for its durable appliances, but in recent years, the brand has experienced a decline in both quality and customer satisfaction. Many of their washing machines, refrigerators, and dishwashers have been prone to breakdowns and repairs, often requiring costly fixes within just a few years of use.
According to Consumer Affairs, Maytag’s customer service has also received numerous complaints, particularly about difficulty in scheduling repairs and obtaining replacement parts. While the brand’s appliances are still widely available, experts recommend considering other brands with a more consistent track record, such as LG or Samsung, to ensure you’re getting quality and reliability.
5. Whirlpool
Whirlpool has been a popular appliance brand for decades, but in 2025, experts are advising caution when considering their products. Despite their reputation for offering affordable appliances, Whirlpool’s products often suffer from quality control issues, including faulty electronics, unreliable motors, and poor energy efficiency. Customers frequently report breakdowns with Whirlpool dishwashers, washers, and refrigerators.
As reported by The Verge, Whirlpool’s customer service can be difficult to work with, and many homeowners experience long wait times for service appointments. In terms of overall reliability, brands like Bosch, LG, and Miele tend to offer better long-term performance and customer support. If you’re in the market for a new appliance, consider alternatives to Whirlpool to avoid unexpected repair costs.
6. LG (Certain Models)
While LG is generally regarded as a top-tier brand for many appliances, certain models have been criticized for their durability issues, particularly in washers and refrigerators. Specifically, some LG washing machines have been known to suffer from drum issues, and the brand’s refrigerators have experienced problems with compressors and door seals.
While LG’s high-end models tend to perform well, some of their mid-range products have been less reliable. The brand has also received criticism for the cost and complexity of repairs, making them less appealing for budget-conscious homeowners. Experts suggest avoiding specific LG models and opting for other reputable brands like Samsung or Whirlpool, which offer a broader range of reliable appliances.
7. Amana
Amana is a subsidiary of Whirlpool, but its appliances are often considered lower quality and less reliable than their Whirlpool counterparts. Known for offering affordable options, Amana’s refrigerators, ovens, and washers have been prone to mechanical failures and lack the durability seen in other brands. Customers report issues with freezing temperatures in their refrigerators and malfunctioning motors in their dishwashers.
Amana’s customer service also receives mixed reviews, with long response times and difficulty obtaining replacement parts. For homeowners looking for long-lasting appliances, experts recommend opting for more reliable brands like GE or Frigidaire.
8. Electrolux
Electrolux has been a reputable brand for appliances like vacuums and dishwashers, but certain models of their washing machines and refrigerators have received criticism for quality control issues. Consumers have reported problems with inconsistent performance, such as washing machines failing to drain properly or refrigerators not cooling effectively.
Electrolux appliances have been involved in several recalls due to safety concerns or faulty components. While the brand offers some high-end models, experts recommend considering more reliable alternatives like Samsung or Bosch for kitchen and laundry appliances.
9. Frigidaire Gallery
While Frigidaire offers a range of affordable kitchen appliances, their Gallery line has been marked by issues such as defective electronic controls, inconsistent cooling in refrigerators, and unreliable dishwashers. Despite the brand’s popularity, these mid-range models tend to lack durability and often require repairs after just a few years of use.
Frigidaire Gallery appliances often receive lower ratings for customer satisfaction, particularly with regard to durability. To avoid frequent repairs and replacements, experts recommend investing in higher-end brands like Bosch or KitchenAid, which offer more reliable and long-lasting appliances.
10. Haier America
Haier America, which manufactures a variety of home appliances, has received criticism for poor customer service, low-quality products, and frequent defects. Homeowners have reported problems with everything from malfunctioning washing machines to refrigerators that fail to cool. While the brand offers affordable appliances, these issues often outweigh the initial savings.
Haier appliances often rank lower in terms of both performance and reliability. For a more dependable appliance, consider established brands like Whirlpool, GE Appliances, or Maytag.
11. Sears (Kenmore)
Sears’ Kenmore line, once synonymous with quality, has seen a steep decline in both product quality and customer service in recent years. Kenmore’s appliances, especially their washing machines and refrigerators, have been plagued by mechanical failures and subpar performance. Many users report issues such as failing compressors, unreliable temperature control, and difficulty getting replacement parts.
The Kenmore brand no longer has the same reputation for reliability that it once did, with customer satisfaction ratings falling in recent years. If you’re looking for a dependable appliance, experts suggest choosing brands like LG, Samsung, or Bosch, which offer modern technology and greater reliability.
12. Midea
Midea, a Chinese appliance brand, is known for offering low-cost products, but its appliances often struggle with durability and performance. Many customers report frequent breakdowns and subpar quality, particularly with Midea refrigerators and air conditioners. Issues like malfunctioning ice makers, temperature fluctuations, and weak cooling capabilities have been widespread.
While Midea products may be inexpensive, they often don’t hold up over time and can require costly repairs. For homeowners looking for more reliable and long-lasting appliances, brands like Frigidaire or Whirlpool are recommended for their performance and customer service.
